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All posts in Social Media

instagram tools

There are many social media analytical tools out there that can do basically anything. They tell you where your fans are from, what time they are online, what gender there are and more. Facebook has a great, built-in analytics tool that tells you all of that while Twitter open API means great third-party analytics tool are always available on the market.

instagram tools

A bit like Twitter, Instagram relies on third-party analytics tool to provide these important insights. While you can drown yourself with all kinds of statistics, in social media there are always three very important features that I look for in every analytical tool. Ultimately, these features must be able to tell me:

  • What is the best time to post
  • What is the best day to post
  • What kind of posts gets the most engagement 

The Pareto principle highlights that 80% of your outcome derives from 20% of your efforts and when I spend effort into social media, I always want to make sure that I am maximizing it with the least amount time spent. Therefore I’m always finding out when is the best time to post online to reach the most amount of people.

Some of you may already be familiar with Twitter and Facebook’s tools to analyze the best time for posting content, but how do you know when is the best time to post on Instagram? After going through many tools, I found two that was able to help me do just that – and do them quite well.

1. Statigr.am

Overall, I believe Statigram is one of the most complete Instagram analytical tool out there that is free. It gives you basically almost everything that you need to help improve your marketing on that platform.

It also answers to the three types of analytics that I look for in every analytical tool I mentioned above.

Here is what it would look like:

  • a. best time and day to post on Instagram

a Screen Shot 2013-03-04 at 3.35.50 PM

  • b. top performing content

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2. Simply Measured

Simply Measured is a good tool. To use the free version, all you have to do is simply tweet about it. However the free version won’t give you statistics that are as detailed as the ones you find in Statigram.

The free version also gives you insights on your top performing posts BUT it only gives you analytics on a specific date and not throughout the lifetime of your Instagram account.

Here is what it looks like.

a. Best time and day to post on instagram

a Screen Shot 2013-03-04 at 5.33.25 AM

b. top performing content

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Now that you have the time and dates, it’s all about experimenting what works for you business. I can quite easily tell you that my most popular posts have always been about food and I usually get the best engagement when I post on Mondays, but these results will not help you because it really depends on your demographic and your audience.

Since these two tools are free and very easy to use, I recommend you hop right onto it and start finding out the best time for your marketing efforts to go on Instagram. If you have used any other tools, feel free to recommend them below.

 

 

 

 

 


Clock

ClockPublishing articles on a regular basis can be very taxing especially if you have a million things on your to-do list.  Most people just give up leaving their blogs without fresh content because they just can’t find the time to write.  For websites and blogs owners, this is not a good thing. If you want to be searchable you need to be consistent in publishing fresh content on a regular basis.

There are a lot of bloggers that have made it their New Year’s resolution to write more in 2013 but; if time is an issue, here are six time management tips that we hope will benefit every content creator.

1. Have A Place To Store All Your Ideas 

No matter how small or big any idea you may think of, you need to have a place to save those ideas. We usually use notes on our iPhones or iPads or store them in our Dropbox for quick reference. Even a plain old paper notebook is good. What’s important is you are able to jot things down quickly and be able to go through your notes once you are ready to write.  You don’t waste time getting your thoughts organized.  The biggest hurdle any writer will encounter is the writer’s block.

2. Keep A Content Calendar Ready 

Writing a good article takes a lot of time and preparation. That means taking the time to do the proper research and planning as part of the writing process.  In order to cut your writing time in half, I recommend you keep a content calendar. The best practice is to create an outline of what you want to publish first. Have at least three articles written and ready to publish prepared ahead of time.  You can always adjust as news and conditions warrant.  As you think of ideas, write it down on your calendar and add a publish date to keep yourself on track.

 3. Stay Away From Distractions 

Distractions are a writer’s worst enemy. You will need to set aside time each day to write and commit to it. It’s good idea to allot at least two hours a day or more depending on your capacity and skill level. Go to a place where you can focus. If you’re someone who loves talking on the phone or hanging out on your favorite social network, eliminate the temptation by silencing you phone and closing your browser. Everyone is different so check yourself and identify the things that distract you and stay away from them when you sit down to write.

 4. Be Disciplined – Avoid Multi-tasking 

Do one thing at a time and you will get more done. Some people think that they can solve their time problem if they do everything all at the same time.  We are often tempted to check our emails, watch a video or chat using your instant messenger, or surf the web when we sit down to work on our articles. Doing your research also ahead of time and concentrating on your piece is more efficient.  Discipline is important character every writer should learn to possess especially if you do it for a living. If you master disciplining yourself to stay on track then you will never miss any deadline.

 5. If You Use Video On Your Articles Upload in Private Mode 

If you use multi-media on your blog, one tip to save time is once you finish editing your video, upload it in private mode and watch your video again to check if it plays properly. That way you still have the opportunity to go back and fix any issues before making your video public. Once you are satisfied, then embed your video in your post and publish your article. Making all the changes before you publish will save you the headache and embarrassment of correcting once it is embedded on your blog post.

 6. Edit Your Work Only After You Finish Writing 

In order to be really efficient with your time and still have a well written masterpiece, I recommend you write the entire article in full before you edit. Just let your thoughts flow. After you’re done then you do all the necessary spelling and grammar checks.  I would also advice you to read your article aloud and see if your statements makes sense or if the ideas flows exactly the way you want it to. This is also a good time to do your fact checks and choose the appropriate image for your material.

There you go, the six tips that can help you manage your time.  Do you follow a different work flow or do you have tips that I might have missed, please share with us, i would love to hear your thoughts.


plus

Google plus for business Many people are still skeptical about joining Google Plus especially businesses that have already invested significant time and money building their networks on Facebook and Twitter.  I am not saying you should give up on Twitter and Facebook, but it is always good not to put all your eggs in one basket.  According to the Digital Buzz,  there are now over 500 million users on Google Plus and growing. It is also interesting to note that Google Plus active users spend about 60 minutes a day on the social platform.

If you are a business owner or a marketing practitioner, here are five benefits you can reap by being active on Google Plus:

You Can Claim Authorship of  Your Content

Content creators know how much work goes into writing and producing great and useful content on any business website or blog. With complaints regarding plagiarism on the rise, I highly recommend claiming your authorship. It is really simple:

  1. Create a Google+ Profile and upload a high quality headshot and fill out the profile information.
  2. Go to plus.google.com/authorship, sign up with your email and click on the verification link that Google will send you.

The biggest advantage of doing this is if people search for a particular content, your Google Plus profile will be displayed including your photos and a brief description of who you are. If they like your content, there is a high probability people will add you to their circles to allow them to receive updates from you or your business.

Your Business Can Be Found Locally - 

If you have a brick and mortar shop, creating a Google Plus account will help users discover your business through Google + Local.  Google Plus Local pages are indexed in Google Search results so when people search for places to eat or buy products and services, they can easily see reviews and recommendations from people who have experienced your service or product in the past. You really missing out on a valuable promotional opportunity if your competitor’s product or service is available on Google + Local an yours is not. Make sure you include all the pertinent information about your business to get the most out of this feature.

You Can Receive Feedback About Your Service or Product Easily 

Google Plus launched Communities to allow businesses to reach out and directly solicit feedback from customers or potential clients in a meaningful way. Private and public communities can be created where businesses can post photos and videos about their service, products and industry news members can earn from, interact with and share with friends and family.

Google Plus Influences Your Search Ranking 

Have you ever tried searching for your name or business name on Google search? I have and I do it regularly just to track the conversation happening around my brand. You should be doing this too to monitor what is being said about your brand or business. If you search for a topic on Google search, you will notice if that brand has a Google Plus page and that page will be highlighted in a big box on the right side of the search page.

To help get discovered faster, you will need to:

- Update your status on a regular basis

- Use hashtags relevant to your brand, topic or industry

- Complete your information on your bio or about page with a clear photo or logo image

Free Tools Are Available For Your Business 

The beauty of using Google Plus for your business is the number of tools available to help promote and grow your business.

1. Plus 1 buttons and widgets for your site – In the stats I shared earlier from Digital Buzz, it is worth noting that the +1 button is used 5 million times a day. Make sure to add a “+1″ button on your posts so people can share your content easily on their Google Plus pages and recommend your articles to people in their circles. I also recommend you add an “add me” button on your website to allow people to follow your updates easily. You can check out the available widgets and gadgets here.

2. Social reports  -  There are several social reports available for businesses and brands to monitor your activities in the social sphere. Social reports help you measure the impact social media has on your business goals and conversions. Integrated web and social data provides a holistic view of your content and community.

3. Google Hang Outs -  Let’s you connect with your colleagues, communities and customers via a video chat.  Google Hang Outs  is a great way you can have face to face conversations both privately and publicly. Collaborate in real-time, share ideas and even do product demos.  What is so cool about this feature is that you can record the conversation so it can be viewed at a later time.

4. Bonus tool: Do Share - Allows you to schedule your updates on Google Plus. We all know we cannot be always available to post updates. Scheduling some your updates will allow you to share more consistently and be productive too.  Just make sure you continue to make time to engage in real-time and answer comments right away.

There you go, five business benefits of being active on Google Plus. Did I miss anything? Share your tips or tools by leaving a comment. We would love to hear your thoughts.

 


sabo skirt instagram

This post was originally published on iStrategy Conference blog.

A couple of months ago, there was on an official blog post on Instagram’s blog letting us know that they have over 80 million users on Instagram and a total of over 4 billion photos shared. The numbers have definitely increased since then and my guess is that it is definitely a social network to watch in 2013.

This year we can expect more brands and businesses adapting instagram to connect with their audience and customers. If you have customers there, maybe it’s about time to jump into it and connect with them

As an avid user who had shared over 450 photos to date, Instagram is addictive!

I spend quite a lot of time on it and I find Instagram a different social network when talking about how personal it is – for such a simple network, it is surprisingly in-depth and refreshingly informative especially when users share behind-the-scene photos.

More businesses are adapting to this social network as well. I previously wrote an article sharing how small businesses are using instagram o their advantage, and one of the small business I highlighted in the article was Sabo Skirt. Despite being a small business, this ladies fashion clothing line have built themselves an amazing community with over 680,000 followers on Instagram.

sabo skirt instagram

If you’re looking for a way to grow your community with Instagram, here are a couple of tips:

1. Tag your instagram photos

The best way to be found if you’re new is to use hashtags. You can call me a hashtag whore but that was how I got people to notice me there.

Hashtags not only works on Twitter, but it also works on Instagram as well and it works using the same concept. If you’re posting a photo in New York then use the hashtag #NewYork, #NY or other relevant hashtags to be found.

Here are some hashtags that I recommend you use too. Pick what’s relevant for your business.

#jj #photooftheday #instagramhub #gangfamily #iphoneasia #iphoneographer #food #iphoneography #instagrammers #foodporn #iphoneonly #instagood #bestoftheday #tweegram #igers #instamood #picoftheday #igdaily #instadaily #statigram

2. Geo tag your photos

Did you know you can geo-tag the location of your photos on Instagram? This means your photos would be tagged on a specific location and people can easily see your photos when they click on that location.

Tagging allows other users or even business owners to find you and see your photos. This helps you to gain extra exposure as well as followers and at the same time help you build a more relevant network.Hint to get followers: Click on a geo location and like other people’s photos. It gets them to notice you and follow you.

3. Like other peoples photos

As I mentioned above, liking other people’s photo gets you noticed. There are a couple of ways to find photos to like besides clicking on a location. Exploring hashtags like #fashion, #food, #Singapore, etc to find photos will also give you a nice platform to browse and like more photos.

Just like how a little love-shaped icon pops up every time you like a photo, keep sharing some love on Instagram and you will soon find more followers subscribing to your updates

4. Follow other people

You can either wait to be followed or start following people. I roll go with the second option. If you’re new on Instagram, you probably want to follow some people. Pick relevant people from relevant hashtags to follow.

Eg: If you’re a restaurant owner, you could search for either your location or nearby locations to your restaurant or even the type of food you have on your menu.

5. Organize a contest on instagram

If you already have a strong community on other social networks like Twitter or Facebook be sure to leverage on them to grow your followers on Instagram by organizing a contest that links them together. Get your fans and followers to either connect with you on Instagram or get them to sign up and follow you.

Social media contests have always been a great way to grow a community on social networks. It gives people a reason to follow and participate.

You can simple get them to use YOUR hashtag and post a photo of a theme to stand a chance to win. A theme could simple be a photo of a scenery to a photo of a cup of coffee – it could really be anything.

Here is an example of a photo contest by DineinCa

instagram contest

6. Comment on other peoples photos

If you’re a business owner and you have people geo-tagging or using your brand’s name as a hashtag, thank them for coming or posting a photo. Some people might not know that your business is on Instagram and this will get them to follow you there.

If your business is not local, you can use relevant hashtags to find images that you can leave a comment on.

7. Post great photos!

Well, you can’t exactly get people to like, comment or follow you if you don’t have nice photos. A good photo is extremely important. I would actually recommend you post only your best photos on your Instagram when you’re new and starting out. The reason is people will look at all your images if you only have a couple and decide if they would like to follow you or not.

instagram askaaronlee

8. Use catchy tag-lines

Once your photo is nice and filtered, be sure to add a catchy tag-line to describe your photo and give them more reason to like it.

What do you think?

Those are eight tips that can definitely help you grow your community on instagram. If you have other tips, feel free to include them in the comments below.


Twitter bird with plackard

Twitter bird with plackardMany brands are now using social media as a medium to share and broadcast their messages and promotions to a larger audience and; why not, as most people are now getting their news and information about online deals via social networks like Facebook and Twitter.  This is especially for Twitter. According to Brian Honigman’s article on the Huffington Post there were about 175 million Tweets sent daily in 2012  and 34 percent of marketers have generated leads using Twitter.  Sad to say there are still some brands that still don’t get it. They spend a majority of their budgets on social media campaign efforts but don’t get maximum benefits.

Here are seven tips we hope can help you get the most from your marketing efforts on Twitter:

Don’t Just Broadcast – Engage 

Engaging and replying to their customers on Twitter is vital and one thing brands and marketers need to do consistently. According to statistics, 56% of customer tweets to companies are being ignored. It’s said that 50% of consumers give brands a week to reply their question before they stop doing business with them. Also, 86% of consumers tend to pay more for a better customer experience while 82% have stopped doing business with a company because of a poor customer experience.  When you are running a campaign, be sure to check your replies and answer questions promptly.  Engage with your customers and you will create a loyal community and enthusiastic advocates for your brand. Be present too. Don’t only tweet when you have a promotion running. That is a sure-fire way to get unfollowed.

Develop Thought Leadership Through Your Tweets

Adding value on your twitter stream is important. It is okay to share your branded messages but please make sure you also add tweets that will allow your followers to learn more about your business and industry. Balance is key. One thing that you can do is respond to your customer’s feedback and questions and post tweets that will address those inquiries.

Don’t Protect Your Tweets

When complain they not getting enough engagement and followers  many times they have set their account to private. When you signs up for a Twitter account, tweets are public by default, but there are people who insist on locking down their accounts.  When you do that, only people who follow you can see your posts. Also users with protected accounts must manually approve individually each and every person who may view their Tweets. Some brands may want to do this. One reason is they may be afraid of getting spammed or of getting negative comments, but that is something every brand needs to deal with head-on. There are several things you will not be able to do when you protect your tweets:

  •  People will not be able to retweet your tweets
  •  People will not be able to follow you right away
  •  Your tweets will not be visible on Twitter search

Social media button on keyboard

Use HashTags Properly 

You often see words on Twitter with the pound sign in front of them (#). Hashtags are a great way for people to follow certain topics on Twitter. Even if people are not following your account, they will see your tweets if they follow hashtags or keywords.  Marketers need to make sure they use hashtags properly to maximize their effectiveness in achieving increased reach. The rule of thumb is to use at least two hashtags in your tweets and make sure the keywords you use are relevant to your message.  It can be quite annoying to see too many hashtags and keywords being used that are not relevant.  Be sure to monitor your hashtags to see the conversations happening around your brand.

Utilize Photos and Videos to Improve Your Visual Search 

According to Media Bistro there are more searches made on Twitter than Bing or Yahoo. Imagine if your competitor is active on Twitter and you’re not. If that’s the case, you are missing out on a golden opportunity to connect with customers. Last November, Twitter rolled out a new feature  where users now see better search results that highlight visual experiences. Make sure that you take advantage of the tools available on Twitter to improve your visual search.  Be creative and share photos and videos that will be highlighted in the grid and will show up every time someone searches for a topic or a hashtag related to your brand or tweet.  Just recently, Twitter bought VineVine is a mobile service that lets you capture and share short looping videos.  The possibilities are endless to experiment and see what will resonate to your audience.

Join Twitter Chats to Build Your Community

Building your community is critical. Word of mouth can be a great promotional vehicle if you have great content to share and a community that will share and talk positively about your brand. One great way to build your community, aside from engaging in conversation, is by joining or creating your own Twitter chats. Participating in Twitter chats is a great way to meet new people and share in the conversation related to your industry. There are a lot of regularly chats happening weekly. You can check out the list and how to set up your own chat on Tweetchat.com.  One thing to consider if you are planning to do your own Twitter chat, make sure you are consistent and have someone knowledgeable and experienced to manage the chat.

Add Appropriate Twitter Buttons on Your Website 

According to Twitter stats  there are more than 500 million registered accounts on Twitter and  69% of Twitter users will buy from brands they follow. We strongly recommend you add the appropriate Twitter buttons on your websites to allow your visitors to follow your account easily. It is not enough to just add share buttons on your blog post, displaying a follow button your site is a must.  Check out the free Twitter resources and widgets  available for you to install on your sites.

Twitter is a powerful tool to add to your marketing mix when done right.  It is a great way to promote your message and build relationships with your existing and potential customers.  Did we miss anything? Share your thoughts by leaving us a comment. We’d love to hear from you.

 


promote

promoteOften many people think that a contest itself is a promotion that will get you many new followers but a contest will only go as well as you promote it. Promotion is critical in a contests success. Here are some of the best ways to promote your contest.

1. Your Existing Lists

Your existing channels are the easiest way to promote your contest initially. However you must continuously promote your contest through your existing channels while the contest is running. Mentioning your contest only once will get a response but mentioning many times, normally once a day or multiple times a day on services such as Twitter will gain a much larger response. Some channels for you to market to are:

a. Email / Newsletter List

b. Facebook

c. Twitter

d. Flyers In Your Store or packaged with your product

For mentioning your contest multiple times throughout the promotional period don’t be afraid to use services such as Buffer for scheduling posts and tweets, to ensure you reach people who might not be in your time zone when you are normally communicating.

2. Joint Venture

Working with someone allows you to amply your results greatly. Create a contest with another company and both promote it through your existing channels or run joint paid promotions. It cuts the costs and allows both your companies to gain larger exposure than if you did it alone.

3. Facebook Promoted Post

When you mention your contest on Facebook, use Facebook’s promoted post function. For more details on how this works have a read of Using Facebook Promoted Posts For Some Great Results.

4. Sponsored or Promoted Tweets

Promote your tweets on Twitter or get other accounts to sponsor them. For Twitter’s official promoted tweets have a look at Promoted Tweets. For sponsored tweets have a look at Sponsored Tweets.

5. Badges

If you are planning on running your contest for a month or more it would be beneficial to create badges for your contest that you can ask fans or other companies to place on their sites.

6. Viral Features Of The Contest Platform

Once you have promoted the contest via other methods, this will help promote the contest further without much effort. Most contest platforms, including Binkd, have many features entice your users to share your contest with their friends.

a. Fan-gate - Fan-gating is enforcing the entrant to like your Facebook page before they enter the contest. This is allowed by Facebook’s promotion guidelines and in doing so, means that their like of your page will show in their feed to their friends.

b. Refer – You can also enable referrals in exchange for giving your contestant an additional chance of winning. For each person they successfully refer, they get another entry into the contest. This is a large enticement for your contestants to share with all their friends rather than hiding the contest to themselves.

c. Voting – If you are running a photo or video contest then voting can be a powerful motivator for others to share their entry and hence your contest with all their friends and family.

photo credit: theparadigmshifter cc


image-1

A Facebook contest can be a great way to acquire new fans and re-energize existing fans, but did you know that there are strict guidelines to follow when running a contest on Facebook?

And if you don’t follow these guidelines, you’re putting your page and the audience you’ve built at risk because Facebook has the right to suspend your accounts and even ultimately delete them.

What Are Facebook’s Promotional Guidelines?

Promotional guidelines are the set of rules that dictates how page owners can or cannot promote their products on Facebook. For the complete set of guidelines, I recommend that you read their promotional guidelines here.

Here are some of what page owners MUST NOT do when running a Facebook contest.

Don’t organize a Facebook contest without an app. According to their guidelines, a Facebook promotion must be administered within Apps on Facebook.com, either on a Canvas Page or a Page App.

Don’t use Facebook features or functions as part of an entry mechanism. That means:

  • No “like” this to win
  • No comment on this post to win
  • No share this post to win
  • No most photo likes wins contest
  • No tag yourself in this photo to enter
  • No asking users to “like” page to count as an entry
  • No post a message on our wall to win

image-2

 

How To Organize A Facebook Contest The Right Way

Now that you know some of the things to not do while running a contest on Facebook, here are some ways to organize your contest the right way.

Have a goal in place. What are you trying to achieve with your Facebook contest? Are you trying to increase engagement? Are you trying to increase likes? Different types of contests offer different types of results.

Use an app. Don’t build your own app unless you’re a great developer or you have an app developing team somewhere in your company. Use a ready-made, 3rd party application that is available on the market. They come with different types of Facebook contests to choose from and can be run without any hassle. Furthermore, most of them come built to abide with Facebook’s promotional guidelines – for example, by having a written disclaimer which states that Facebook has no associations with your contest whatsoever.

Promote, promote, promote. Unless you have a loyal or large fan base, you’ll need to promote your contest to gain momentum. Here are a few ideas to promote your Facebook contest:

  • Facebook ads
  • Inform your mailing lists
  • Use promoted posts
  • Write a blog post about it

Do have a fan gate. With the use of a fan page / like-gate / reveal tab, users won’t be able to join the contest until they have ‘Liked’ the page. This gains you new fans as more and more people hear about your contest and are interested in joining them.

Here’s an example of an attractive fan-gating welcome page from Good Food & Wine Show using Binkd

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Do give away the right prizes. How many times have we seen business owners, brands or marketers giving away prizes such as iPads or iPhones? Although these prizes will get you a lot of fans, chances are these new fans are only interested in winning your prize, and are not invested in your brand at all. As a result, this will lower engagement rate on your page as those fans might not be interested in commenting or engaging with the page as soon as the contest runs out.

There are many types of appropriate prizes to give away. You can give away your own product, add some sponsored prizes, vouchers for your products, or even create a contest where the winner will get to choose the name of your upcoming product. Make sure it’s relevant to your business and don’t worry if it doesn’t attract as many fans as compared to when you offered that iPhone. In the long run, what you want is quality fans–not quantity.

The truth is, although Facebook has strict guidelines for their promotions, they’re just a small price to pay for the big rewards that you can receive from properly organizing and maximizing the potential of a Facebook contest.

This post was originally featured on V3im


Screen Shot 2013-01-09 at 10.21.43 PM

This post was originally published on iStrategy Conference blog.

How times have changed. Influencers or brand advocates play a large role in every business today. Not only can they help build a business through social media, but they can also break one with a tweet.

Today’s businesses are approaching influencers to get reviews on a product they offer, promote an event or even promote a social media contest. Businesses know that they can’t just depend on one form of media such as PPC or media ads; they have to approach influencers to help spread the word. But keep this in mind: influencers are not part of the ‘media’ and their services are not easily accessible to every business out there.

According to Neilson Global trust survey back in 2009, only 14% of people trust ads while 78% of people trust consumers’ recommendations.

While the number may change today, the concept of consumers trusting their friends’ recommendations remains the same.

Recently, I wanted to watch a movie and I couldn’t decide if I should watch Wreck it Ralph or Rise of the Guardians, so I asked my editor Henry for his opinion, and he recommended me to watch Wrect it Ralph. I went with his suggestion and I didn’t regret it. But guess who just lost one customer here because somebody I trust pointed me the other way?

The big question is how do you find these influencers or brand advocates? There are a couple of tools out there that can help you with that.

TWITTER

1. COMMUN.IT  

Commun.it is regarded as one of the best relationship marketing tool by marketers out there. Ian Cleary listed it as one the eighth most indispensable tools for marketers.

They offer many features, one of which will give you a list of influential users who have previously engaged with your Twitter account. This gives you a list of highly relevant people that you could re-engage or ask if they would like to participate in your social media efforts.

As they already know you and have engaged with you previously, the chances of them to promote your requests are HIGHER compared to asking someone who doesn’t know about your business or have not engaged with you before.

2. Socialbro

Socialbro is a twitter management tool that comes with filters that you can use to find followers who are following you that are influential. All you need to do is simply adjust the influence filter and socialbro will show you your followers based on the influence range that you’ve selected.

FACEBOOK 

3. AGORA PULSE

Agora Pulse is a great tool for small business owners who are looking for a good CRM tool for Facebook. They offer great statistics that tells you the best day to publish, best type of content to publish, best hours to publish and more.

They come with a feature to find out who are the most engaged users on your Facebook page too. You can arrange them based on likes, comments and the number of posts. This helps you to find some of the most engaged fans on your site. They may or may not be influencers, but they are definitely one of your brand advocates and it’s a great place to start finding you some influencers.

4. BOOSHAKA 

Despite the funny name Booshaka, the company has a great Facebook app. What the Facebook app does is rank your Facebook fans based on the number of activities such as comments, likes, shares, etc.

There you are able to find out who your top fans are and even publish it on your wall for all to see. There’s extra motivation here for fans who are competitive to race for the first spot. Who knows, you could even make a contest out of this!

BLOG

5. TWEETREACH

If you have a blog and is looking for influential users on Twitter, tweetreach the tool that you need to use. All you have to do is simply insert the URL of a particular post and it will show you a list of 50 influential users who have shared your post. Need I say more?

Even if you don’t have a contest to promote, this is a MUST HAVE tool for you to use.

Influencers or brand advocates are important and are a great asset for every business. They can help you reach out to customers and demographics that you were not able to reach properly. It’s important to find who these people are and continuously engage with them to build and maintain a relationship.

Those are a couple of tools to help you find out influencers that matters in your business.

What tools have you used previously?


social media conversation

Every Tuesday, I spend quite a lot of time on the road traveling on the highway to meet some business associates.

While on the highway, there would always be announcements on neon boards that constantly promote a Twitter account that one could follow to follow the latest news on traffic in the area. It got me thinking about how businesses could use Twitter differently rather than to just using it to promote their brand, engage with their audience or for customer services.

Having used Twitter for a couple of years now, I remembered some amazing uses of Twitter that I’ve stumbled before. Here are some interesting accounts that I would like to share.

1. Reward customers

Tasti d lite is a New York-based frozen dessert company. They have a loyalty program called TreatCards which rewards customers with points for spending on their products. When a customer accumulates 50 points, they are eligible to receive a free medium tasti cup or cone.

To take the point system up to the next level, customers would earn extra points when they connect their cards to their Twitter, Facebook or Foursquare accounts. Whenever they use the card, a message would automatically share their tasti experience with their friend and followers while earning them extra points.

2. Check ticket price 

KLM is definitely one of the most innovative companies when it comes to social media. They have launched some of the most amazing social media campaigns to date.

They also have a Twitter account called @KLMFares which allows users to tweet their where they would like to go and the month or date of their preference. This account would then respond with a tweet automatically telling them the fare price and a link to book the ticket immediately. Here is an example.

The funny thing now is that despite people still tweeting to find out the latest fare price, their Twitter account doesn’t seem to show any updates recent at all – but I still find this an interesting example of how you can use Twitter differently.

3. Recommend Food

Do you have customers checking in and tweeting about it? Rochor Beancurd, a Chinese dessert and snack store in Singapore not only serves delicious food, but they also take their customer services to the next level by responding to customers on Twitter.

Whenever someone checks in and tweets, the owner would thank them for coming and even recommends them some food to try. Oh, and they also allow you to….

4. Order take outs 

What’s more interesting about @RochorBeancurd and its owner is that they frequently get orders from some of his customers on Twitter. As he spends quite a bit of time engaging with his customers, some of his customers would tweet him or send him a DM to order take outs from his store!

5. Retweet reviews

While most businesses tend to just listen or simply thank people for leaving a good comment or checking in, this business retweets them and shares comments with their followers. That is what @myersandchang does on twitter

This exercise is pretty simple and it really means a lot to people.

 6. Tweet Space

This is interesting! While the account @Laundryroom has been inactive since 2010, they definitely have used Twitter in a very interesting way before their disappearance. What the account does is tweet the number of washing machines available in the campus for people to use.

I could see this similar concept used on other types of businesses. For example tweeting the number of parking spaces available in a shopping mall and tweeting the number of seats left in a cinema. I also find that this is a great way to update your followers in a non-invasive and polite way. Perhaps this is what email marketers need to switch to!

These six examples show that Twitter’s simplicity should not stop the number of creative uses that people can innovate, but in fact its simplicity is what makes it easy to adapt and is a flexible space for business owners. I believe because of this reason, businesses are often confused as to what to do on Twitter or not knowing how to use it.

What do you think?

Have you seen other creative examples out there?


secret

At Binkd we have hosted thousands of contests through our contest platform and through this we saw a large variance in contest performance, some received 10 entrants others 1,000′s. So I went digging to find out why that was and in particular, photo contests. At first I thought it would be due to the number of fans on Facebook. Have 1 million fans and you will see more entrants. While the correlation was there for most contests there were a few who didn’t fit in this model. They exceeded what was expected, sometimes over 10 fold.

Here is what I discovered.

A Valuable Prize (Get $1,000′s of dollars of prizes for $0)

This one seems obvious. A large prize value will attract a large audience, which it does without fail, however I noticed contests running large prize pools that didn’t pay big dollars for them. They did this in the following ways.

1. Retail value is higher than wholesale, hence if they were offering their own package or service, it costs them far less. But you always list the retail price of the prize.

2. Get sponsors. It sounds easier than it actually is. To rapidly increase your prize pool, all you need to do it speak to other business, even run the contest together. Most businesses are happy to provide a product for a contest to help increase their exposure. In fact I will let you in a massively valuable resource by Brendon Burchard in securing sponsorships. Watch the video.

What is the minimum total prize pool you should be offering?: At least $1,000. But if you follow the tips above you should be able to secure this for $0 with a bit of time invested.

Every exceptional contest always had a prize pool of over $1,000.

 

Don’t Rely On Existing Fans

Now if you took the above advice, you instantly have many other businesses all with marketing channels of their own. It is instantly a huge marketing opportunity at your disposable. They would be more than happy to distribute your contest to their list if you have one of their products as a prize. Just make sure you don’t have multiple sponsors that are competing with each other.

To further enhance this, start a marketing budget to perform things such as a Facebook Ad Campaign. Facebook Ads are great for giveaways and contests. However Google Ads generally are not.

You have a website, you have an email list, you have a Twitter account you may even have a retail presence or catalogue going out. Use every channel at your disposal, sometimes people won’t enter your contest until they have seen it mentioned numerous times.

Every exceptional contest is always marketed over multiple channels.

 

Give Everyone A Fair Chance

Voting contests normally have 1 major flaw. The person with the highest vote count wins. At the beginning this starts off with everyone on level ground and people contact family and friends to get votes. It soon becomes clear who has more family and friends and it turns into nothing more than a popularity contest. If you are lucky the top people will have a similar vote count hence they will continue to battle it out. However for everyone else, they just get angry, contact us with accusations of cheating and leave a large entrant base not participating because they believe they will have no chance in winning.

You have a few ways to solve this.

1. You can have a limited positive impact by offering multiple prizes. Hence people with lower vote counts still feel like they have a chance of winning one of the lower end prizes.

2. Use votes as an extra chance to win and not the highest vote count wins. Binkd’s Photo Contest App has a way to select winners in a fairer option, while still enticing people to continue sharing their entry to collect votes. Instead of the highest vote wins, each vote is counted as an entry into the contest. At the end, the winner is picked at random, however the more votes someone has the higher chance they have of winning. This gives everyone a fair chance to win, regardless of popularity and still gives a large motivation to share their contest with friends and family.

Every exceptional contest always had a prize pool or random drawing based on votes.

 

Lower The Barrier To Entry

Photo contests always attract less entrants than sweepstakes because it takes more effort to take a photo, then upload it. Sometimes contests remove large potential audiences just because of the way they set up their contest. If you own a sports gear store and setup a photo contest saying, upload your pic with you performing a move on your skateboard, lets see who you just removed.

1. The people who are thinking of starting skateboarding who don’t have any gear. They certainly want it and need to purchase a lot of things but they can’t enter your contest.

2. Who honestly has a load of pictures of themselves performing certain moves on their skateboard, a few, but most would have to go out, with someone else and get them to take the pic. That just removed a large number of potential entrants who will forget about your contest within a few minutes. They can’t take action there and then.

3. Those who are new to skateboarding might not feel comfortable entering a picture of themselves on a skateboard and sharing it with all of their friends to get votes.

To me that contest just wiped out a huge entrant list and all of people who are likely to become great customers. To open this contest, all that is needed to be done is:

Change the photo requirement to just any picture related to skateboarding, that doesn’t even require the entrant to be in the photo and one that is already likely to be on an entrant’s phone or computer.

Every exceptional contest always made the photo contest as easy as possible to enter.

Provide The Emotional Connection And Create The Viral Effect

I do think people greatly underestimate the need for enhancing emotional connections, even over a very non-emotional medium such as the internet. The real key to getting people to enter a contest and get them to share it is requiring a photo that they have an immense emotional connection to. Have you ever seen baby photo contests? Let’s run through why they always go so well.

1. In relation to the last point, which mother doesn’t have 1,000 photos, some professionally taken, sitting on their computer. Very easy to enter.

2. The mother’s pride is at stake with sharing a baby photo. Who doesn’t think that their baby is the cutest?

3. They will share it with everyone, as they always have. It is appropriate to send to family and friends and most will also be eager to see your baby win.

While baby photo’s are at the high-end of emotional connection, you can do this just as easily with photo’s of other things people have created. People are proud and emotionally attached to their creations and skills, let them show it to the world.

Every exceptional contest always requires the uploading of a photo with an emotional connection.

 

There are many other ways to ensure your contest performs well however these just mentioned are the lesser known and far more crucial factors.